General terms and conditions
- High season: From 01.08. - 04.09. and from 26.12. - 07.01. there is a surcharge of 2,- Euro per night and person, according to the current price list.
- Early-bird discount and loyalty bonus cannot be combined.
- Reservation: We ask for a deposit of at least 1 night or up to 30% of the total amount - depending on the period booked.
- There is no right of withdrawal in the sense of the consumer protection code, nevertheless we grant the following cancellation conditions:
- If you cancel more than 30 days before holiday start, the deposit will be refunded minus a processing fee of 15,- Euro
- Within 30 days the deposit will be retained as compensation
- If the cancellation is made 1 week before holiday start, we charge 80% of the booked arrangement
- In case of an early departure the guest is obliged to pay 80% of the missing nights.
- Cancellations must be made in written form within the specified periods.
- We recommend that you stipulate a travel cancellation protection.
- Check in: Between 14:00 and 19:00. Please inform us if your arrival should deviate from these times - especially in case of late arrival. Otherwise we reserve the right to sublet the rooms.
- Check out: Until 10:00
- Payment methods: Preferably in cash (amounts up to 4.999,- €) but also with EC card, Visa and Mastercard or by bank transfer in advance. We don't accept credit cards from AmericanExpress, Discover and DinersClub.
- Pets: Please only on request! However, they must be house-trained and may not be brought into the dining room. Please bring a basket or blanket. For your pet we charge 5,- Euro per night.
- Smoking is not allowed in the whole house.
- Parking lots at the house are available and free of charge. Your vehicle can also be parked in our new underground car park for 5,- Euro per day in the season, 2,50 Euro per day in the low season).
- In our apartments we charge a one-time fee of 15,- Euro for the use of the kitchen.
- Misprints and price changes reserved.